Monday, November 30, 2009

Firefox: 50% of users satisfied after Update

The Mozilla Foundation is seeking as much feedback as possible from its users. To this end, several pages in Mozilla version U.S. show in their lower right corner a triangular orange button. This is the case of three pages considered critical by Mozilla: the page that presents sites, extensions and tips to start with Firefox, the page first launch the browser and the What's New page.

That orange button to send a smiley representative experience more or less happy with the web browser on that page and leave comments in the form of complaints with the desire for more information or to make the desire for improvements to Firefox.

In recent weeks, over 16 000 users have clicked on the button Get Feeback following the automatic display of the What's New page after updating Firefox. Even if the extrapolation of a general feeling for all Firefox users is a bit random, Mozilla still draws some lessons and considers that just over half the users are satisfied with the Firefox experience. A feeling prevails also in a first use of Firefox.

Not everything seems rosy, however, and a number considered significant user (no figure given) has left comments in connection with the desire to want to get rid of the page, setting up a page of home that has not been saved. One last bug that should be corrected with the next update to Firefox.

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