Apple Re-Releases iTunes 8 for Windows

Apple Discussions has been a popular place for Windows users (that's right) who have downloaded and installed the new version of Apple's media player application, iTunes 8. According to many forum posters, plugging in an iPod or iPhone caused Vista to crash and then display the nightmarish "blue screen of death," in short – BSOD.

The critical error, best-known for its blue background, tagged an Apple-provided USB driver ("usbaapl.sys" in the 32-bit version of Vista, "usbaapl64.sys" in the 64-bit edition of the OS) as the culprit. Microsoft's OS identifies the respective driver as "Apple Mobile Device Support" in Vista's uninstaller.

Symptoms

After installing iTunes 8 for Windows, some users may see a blue screen error message when connecting iPhone or iPod to a Windows Vista computer. In some cases, the computer may immediately restart when connecting iPhone or iPod to the computer.

Resolution
Solution 1
1. Disconnect your iPhone or iPod from Windows Vista.
2. Uninstall iTunes and Apple Mobile Device Support
For Classic View

• Choose Start > Control Panel > Programs and Features.
• First select Apple Mobile Device Support, click Uninstall.
• Select iTunes, click Uninstall.

For Control Panel Home View

• Choose Start > Control Panel > Programs > Uninstall a Program.
• First select Apple Mobile Device Support, click Uninstall.
• Select iTunes and click Uninstall.

2. Restart the computer.

3. Re-download and install the updated iTunes 8 installer from www.apple.com/itunes/download. Important: Do not use the iTunes8Setup or iTunes864Setup file you previously downloaded.